ADVANCED AUTOMATED COMMUNICATIONS

ANSWERING SERVICE

Today’s business is no longer an 8 to 5 endeavor; AAC allow you to extend your business to 24 hours, 7 days a week. Extending your availability with 24 hour phone answering services means fewer missed opportunities and greater customer satisfaction. Reaching a real person with the proper demeanor will keep customers coming back instead of going to your competitors.

SECURE MESSAGING

We offer several message delivery options including: voicemail, fax, alpha / digital pager, email, cell phone, and call in.

We also offer a secure two-way messaging and content delivery solution that is fully compliant with HIPAA and HITECH regulations, securing and protecting sensitive information for healthcare personnel and their patients.

SECURE MESSAGING

We offer several message delivery options including: voicemail, fax, alpha / digital pager, email, cell phone, and call in.

We also offer a secure two-way messaging and content delivery solution that is fully compliant with HIPAA and HITECH regulations, securing and protecting sensitive information for healthcare personnel and their patients.

VIRTUAL ASSISTANTS

We will handle all your calls and dispatch your customer's calls to any person, department, mailbox, cell phone, pager you desire. Virtual Assistant is a great way to lower employee costs while raising the standard of service and professionalism of your company.

EMERGENCY SERVICES

When your customers’ have an emergency, your phones MUST be answered and communicated to the appropriate staff. AAC is available 24/7 to dispatch all your emergency calls to after-hours technicians and on-call associates.

VOICEMAIL

Voicemail enhances your ability to remain mobile while keeping you connected.  Don’t let your competition get the customers you deserve because you missed critical messages while out in the field.  Our Voicemail Services operate 24 hours a day, 365 days a year – providing assurance that you’ll never miss a voicemail message.

FREE LOCAL NUMBERS

Along with our award winning solutions, AAC, will provide your business with a high quality local and/or toll free number at very affordable rates.

A toll-free number can be set up to forward to any existing phone line, including your existing business line, home phone, cell phone, etc.

CUSTOM GREETINGS

Create a great impression for your business when the phone is answered by using Custom Personalized Greetings.  Nothing will keep customers coming back like showing them how much you care about them, a personalized greeting is a simple and effect way to convey this.  Build great impressions of your company and solidify amazing relationships with your customers with custom greetings.

ROUTING & TRANSFER

Your customers are not interested in playing “phone tag”, their time is very important and should be treated as such.  There are times when a customer needs to get in touch with you quickly despite your location or time of day.  Make sure those calls find you or your team quickly so you never miss out on a potential opportunity again.

ADVANCED AUTOMATED COMMUNICATIONS

Setting the Standard in the Answering Service Industry

Service Contract